FAQ

  • What is chainstitching?

    Chainstitching is a traditional embroidery technique where each stitch loops into the next, creating bold, textured designs. All of our pieces are hand-guided on a vintage Singer 144W103, giving them a unique, raised look you won’t find in mass-produced embroidery.

  • What kinds of items can you customize?

    We can create custom bandanas, pennants, keychains, jean jackets, and more. Each piece is hand-stitched with care, making it a one-of-a-kind keepsake.

  • Can I book Hill Country Chainstitch for my event?

    Absolutely! We do live chainstitch pop-ups for markets, festivals, private events, and more. Fill out our booking form with a few details about your event, and we’ll help bring vintage customization to your guests.

  • How long does it take to create a custom piece?

    Each piece is stitched by hand, so timing depends on size and complexity. For small items like keychains or pennants, we can usually complete them on-site at pop-up events. Larger or more intricate orders may take additional time.

  • Do you ship your custom items?

    Yes! All our custom pieces can be shipped carefully packaged to ensure they arrive in perfect condition. Shipping times vary depending on the item and location.

  • Can I request a specific color or design?

    Definitely! We love collaborating on custom designs, colors, and patterns to make every piece personal and unique.

  • Do you offer returns or exchanges?

    Because every item is custom hand-stitched and made to order, we do not offer returns or exchanges. Each piece is one-of-a-kind, crafted with care from start to finish. Please reach out with any questions about sizing, colors, or designs before placing your order so we can help ensure your custom piece is exactly what you want.